Terms & Conditions

1. Introduction

Template.co.uk (the "Website") is owned and operated by Unlimited Innovation Ltd ("We", "Our", "Us"). These Terms and Conditions (this "Agreement") govern your use of the Website and our subscription-based content creation service for eBay listings (the "Service"). By accessing or using the Website, you confirm that you have read, understood, and agree to be bound by this Agreement and our Privacy Policy. If you do not agree, you must not use our Service. We reserve the right to modify these Terms and Conditions at any time. Changes will be effective upon posting on the Website. Your continued use of the Service constitutes acceptance of the revised terms.

2. Use of the Website and Services

2.1. We do not guarantee that the Website or Service will always be available or uninterrupted. We may suspend, withdraw, or restrict access for business and operational reasons. Where possible, we will provide reasonable notice of any suspension or withdrawal.

2.2. Our Website is intended for users residing in the UK. We do not guarantee that content or services are appropriate for use in other locations.

2.3. You are responsible for keeping your account details (including passwords) secure. We reserve the right to disable access to any account if we suspect a breach of security or misuse.

2.4. We do not guarantee that our Website will be free from bugs or viruses. You must ensure that your device and software are adequately protected.

2.5. You must not misuse our Website by introducing viruses, attempting unauthorized access, or engaging in cyberattacks. Breaches may result in termination of access and legal action under the Computer Misuse Act 1990.

3. Subscription, Fees, and Payment

3.1. Our Service is provided on a subscription basis at a cost of £5.99 per month.

3.2. Payment is processed automatically each month using the payment method provided at registration. By subscribing, you authorize us to charge the monthly fee until cancellation.

3.3. If payment fails, we may suspend your access to the Service until outstanding fees are settled.

3.4. Cancellation & Refund Policy: You may cancel your subscription at any time via your account settings. Cancellations take effect at the end of the current billing cycle. No refunds will be provided for partial months of service.

4. Intellectual Property Rights

4.1. The content, design, and software of Template.co.uk are the property of Unlimited Innovation Ltd. You must not copy, modify, distribute, or use our intellectual property without our written permission.

4.2. Any content generated using our Service remains the intellectual property of the user. However, we reserve the right to use aggregated, anonymized data for analytical and service improvement purposes.

5. Acceptable Use & User Responsibilities

5.1. You agree to use the Service only for lawful purposes. You must not create misleading, fraudulent, or prohibited content for eBay or any other marketplace.

5.2. We are not responsible for the legality or accuracy of any content you create using our Service. It is your responsibility to ensure compliance with eBay's policies and applicable laws.

6. Limitation of Liability & Disclaimers

6.1. The Service is provided "as is" without warranties of any kind. We do not guarantee that our Service will be error-free, uninterrupted, or suitable for your specific needs.

6.2. We are not liable for any direct, indirect, or consequential losses, including loss of profits, sales, or reputational damage, resulting from your use of the Service.

6.3. We are not affiliated with eBay and do not guarantee approval or ranking of listings generated using our Service.

7. Termination

7.1. We may suspend or terminate your access to the Service if you:

• Fail to make payment for the subscription.
• Breach any provision of these Terms and Conditions.
• Engage in fraudulent or illegal activities.

7.2. Upon termination, you will lose access to all Service features, and no refunds will be issued for any remaining period in the billing cycle.

8. Privacy & Data Protection

8.1. We collect and process personal data in accordance with our Privacy Policy. By using our Service, you consent to such processing.

8.2. We comply with UK data protection laws, including the UK GDPR and the Data Protection Act 2018.

9. Complaints Procedure and Dispute Resolution

9.1. If you are dissatisfied with our Service, please contact us at info@templatee.co.uk with your complaint and customer reference number. We aim to respond within 5 business days.

9.2. If you are unhappy with our resolution, you may submit an appeal by contacting us at the same email address.

9.3. You may also seek independent advice from the Citizens Advice consumer helpline at 0808 223 1133.

9.4. If a dispute is not resolved through our internal complaints procedure, you may submit the issue to an Alternative Dispute Resolution (ADR) provider for an out-of-court resolution.

10. Governing Law & Jurisdiction

10.1. These Terms and Conditions shall be governed by and construed in accordance with the laws of England & Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England & Wales.

For any further inquiries regarding these Terms and Conditions, please contact us at info@templatee.co.uk.

Unlimited Innovation Ltd, Registered in England & Wales

Company Number: 13883827